Repairs and Restorations

At Ponthieux’s, we understand that your jewelry represents so much more than just something to wear. It is not just a piece of metal or stone, it is a living memory that needs to be maintained so it can last for the memories to come. Our expert jewelers can repair or restore your jewelry. We do it all, but what’s the difference?

Repair

When jewelry is repaired, the original components of the piece are put back together. It may involve adding more metal, a new clasp, etc. but it is still all part of the original piece. 

Restore

Restoration is needed when the condition of the piece is irreparable or the owner wants the piece to look as good as new. Replacement parts or components are required, and significantly more time is invested than a repair. The goal of all of our restorations is to return the piece to its original brilliance.

Our Specialties

Bands

Bangles

Bracelets

Earrings

Necklaces

Pendants

Rings

Our Process

  1. Bring in your item. No appointment is necessary.

2. Our team of expert jewelers will evaluate the piece in real-time.

3. We’ll provide you with a quote and timeline for the repair or restoration.

4. Your jewelry is worked on in-house and will be kept safe in our store.

5. We let you know as soon as your piece is ready for pickup.

Complimentary Jewelry Inspection

It is always a good idea to bring in your jewelry for inspection at least once a year. This not only allows us an opportunity to clean your jewelry but also gives you the peace of mind of knowing the features of your piece are secure.

FAQs

  • We can repair or restore a wide range of jewelry including:

    Bands

    Bangles

    Bracelets

    Earrings

    Necklaces

    Pendants

    Rings

  • The length of a repair depends on the complexity of the repair. When you drop your piece off our team will provide you with a pick up date so you’ll know exactly how long the repair will take. If you need your jewelry repaired for a special occasion, it’s always best to bring it into our shop with more than enough time. We do offer rush repairs for an additional fee.

  • Your piece is worked on in-house and will be kept safe in our store.

  • Repair and restoration costs vary based on the complexity of the project. Once you bring your piece in for evaluation, we’ll be able to provide you with a quote for your repair or restoration.